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Posted on September 10, 2010 at 09:17 AM | Permalink
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Hello there! Thanks so much for pointing out the flaw in the letterhead used for Verizon's billing. Although the phone number is not listed on page 3 of the four pages, I'm hopeful it was listed at the bottom of page 1! We value you as a customer and if you ever need help with any Verizon service, please feel free to let me know on Twitter @VzNana or on our Facebook page: http://www.facebook.com/VerizonFiOS
We have great folks monitoring these accounts every day and we'll get right back to you on any problem you might have. Again, thanks for your feedback! Verizon appreciates you and your input as a valued customer.
All the best from @VzNana
September 10, 2010 at 12:11 PM
Very impressive customer service response.
Jay H. Heyman |
September 11, 2010 at 11:42 AM
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