Back to Macy's

As I mentioned in an  earlier post regarding Macy's, I had some problems with their sales price practices. Here's another story:

Went back to Macy's Wednesday, April 2, with a "special" mailing piece I had received. It said "Here's Your Lucky Star, bring it into your favorite Macy's..." I was supposed to hold it up to a  reader in the store (a piece of transparent red plastic paper) and see what I had won.

It worked in that I actually went to the store, and until I did I must admit that I felt a little special that they had rewarded me for being a good customer who used their credit card.

But entering the store I was greeted by a lady handing out the same  "special" mailing piece to everyone who walked in, the only requirement being that you were unable to avoid her.  Not to mention the stack of the mailers on her table, for those who wanted to avoid human contact, or wanted to take another piece to see if they would be even luckier. 

So I guess what's bothering me is that either Macy's should indeed do something special in a card holder's mailing, or not send out the actual game piece and let their mailer say to pick one up at Macy's (like everyone else).

If you want to reward me for using your card, then reward me, don't tease me.

 

Comments

[RBK57]

Hi, Mr. Heyman. I was looking for a way to e-mail a question to you, and this was the only method I could find.

Question: What do you think of the new Cottonelle ad campaign? I think it's quite clever and cute. Would love you know your thoughts as an expert.

Thanks!